[Andy]

2016 metris cargo 6000 miles, display reads outo Not Shift Gears Service Required
Stuck in neutral, had towed to dealer. Been with out van for over a week.
Dealer seems stumped. Anyone have this happen.
I have a 16 metris passenger with 15000 and no problems.

 

[RobbMeeX]

I wouldn't think it's too hard of a problem. Either faulty module or CAN shorted. I'd fix it in less than 3 hours and get paid 8.

 

[Road_Ghost]

Dealer seems stumped, eh? What happened to good old fashioned technicians who can troubleshoot?

 

[howvood]

I have found this that may not help in this instance but might be of interest (722.9 tips and tricks):

http://www.askatech.com/askatechlive/forums/resourcehandler.ashx?a=4552

 

[Andy]

Update: MB replaced CAN and module I was told. Same problem. They have two metris with same issues. One of them the CAN replacement fixed problem. They have some type of process to follow per factory. Replacing steering column next.

 

[ManuMetris]

Any update on this ? What was the problem ? I have the same situation with a 2016 Metris cargo van .