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For both Passenger and Cargo shoppers alike the Metris will keep you on the road longer then expected. How do 15,000 mile service intervals sound to you?

Mercedes touts its commercial-grade dealerships, which offer service bays, technicians and advisors dedicated to commercial van customers—something Metris customers should be able to avoid thanks to the Metris’ 15,000 mile service intervals. And Mercedes does have a rather good reputation for building rugged and reliable vehicles. That’s important, since a commercial vehicle can’t make money for its owners when it’s sitting in the shop.
 

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My service advisor, who I trust completely, and is one of the loyalty factors to my brand and my dealer, told me servicing more often doesn't hurt- but the only thing it helps is wasting money.

The computer analyzes and tells you when it needs doing.
 

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My service advisor, who I trust completely, and is one of the loyalty factors to my brand and my dealer, told me servicing more often doesn't hurt- but the only thing it helps is wasting money.

The computer analyzes and tells you when it needs doing.

I'm sure he's right. The additional servicing simply gives me peace of mind. I live in a harsh climate (112 degree heat in summer), so I'm concerned that my climate may be wearing harder on the car than the algorithms may consider. And as said before, I figure it can't hurt.


That connection with the service advisor is vital. I'm very happy with my local dealer too.
 

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Finding a good service advisor with good techs is key, even a service advisor with a good manager incase things have to be stepped up to a manager level.
 

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Is there any "break-in" service recommended for these vans? I am not yet at 1000 miles, but close, and haven't been able to find any info on whether any service or oil change is recommended.

My "service advisor", who was just the next guy up at the dealer, was clueless. Thus far not too impressed with the dealer's knowledge base regarding these vans.
 

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For other vehicles I have owned I got a service book that listed each recommended service. I see something about service A and B, but haven't taken time to figure that out yet. I guess I am more accustomed to things being spelled out more plainly. Thanks for the reply.
 

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I have a cargo van and Service A came up at about 4500 miles...seemed to be based on days not miles.
Bought it new off the dealer lot 5 months ago.
So what's up with the 15 k service interval?
I had the engine computer reloaded the 1st week I owned it.
Check engine light came on at 200 miles.
Was in the shop for 8 days.
Wondering if this is the reason for the 1st service coming up with such low miles.
Any ideas out there on this?
 

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I have a cargo van and Service A came up at about 4500 miles...seemed to be based on days not miles.
Bought it new off the dealer lot 5 months ago.
So what's up with the 15 k service interval?
I had the engine computer reloaded the 1st week I owned it.
Check engine light came on at 200 miles.
Was in the shop for 8 days.
Wondering if this is the reason for the 1st service coming up with such low miles.
Any ideas out there on this?
I have a passenger van and got a count-down to service (10 days down). I have even fewer miles and about the same 5 months ownership. I have NOT had any service since i bought it.
 

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User's Manual Page 295:

Oil change intervals depend on the vehicle's operating conditions and the quality of the engine oil used.

The on-board computer automatically shows the date for the next oil change as an event message in the display.

Mercedes-Benz recommends having the oil changed at a qualified specialist workshop.
 

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I went to the Mercedes dealership today, and they quoted me $1300.00 for service B on my 2016 Metris with 38k miles. Can anyone tell me if this sounds right?
 
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