The interval on my ML350 is 13k. The extra 2k is nice but not groundbreaking.
Mercedes touts its commercial-grade dealerships, which offer service bays, technicians and advisors dedicated to commercial van customers—something Metris customers should be able to avoid thanks to the Metris’ 15,000 mile service intervals. And Mercedes does have a rather good reputation for building rugged and reliable vehicles. That’s important, since a commercial vehicle can’t make money for its owners when it’s sitting in the shop.
My service advisor, who I trust completely, and is one of the loyalty factors to my brand and my dealer, told me servicing more often doesn't hurt- but the only thing it helps is wasting money.
The computer analyzes and tells you when it needs doing.
http://assets.mbvans.com/Mercedes-Benz-Vans/Manuals/2016/2016-Metris-Owners-Manual.pdfIs there any "break-in" service recommended for these vans? I am not yet at 1000 miles, but close, and haven't been able to find any info on whether any service or oil change is recommended.
My "service advisor", who was just the next guy up at the dealer, was clueless. Thus far not too impressed with the dealer's knowledge base regarding these vans.
Let me clarify, it doesn't show any break-in service needed on that page. It just tells you what to do the first 1000 miles and changing the oil or any other service isn't listed.
I have a passenger van and got a count-down to service (10 days down). I have even fewer miles and about the same 5 months ownership. I have NOT had any service since i bought it.I have a cargo van and Service A came up at about 4500 miles...seemed to be based on days not miles.
Bought it new off the dealer lot 5 months ago.
So what's up with the 15 k service interval?
I had the engine computer reloaded the 1st week I owned it.
Check engine light came on at 200 miles.
Was in the shop for 8 days.
Wondering if this is the reason for the 1st service coming up with such low miles.
Any ideas out there on this?