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14 Posts
Just bought one that had rave reviews. And just as I took it on the road it disconnected entirely after immediately connecting and now I can’t get it to work. Mercedes has the worst electrical luck.
Mercedes Metris CarPlay Issues
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Does it do it in the same spot on the road? I have a spot in town that has very high interference and kills any wifi signal etc when driving by. Radio towers and transformers etc can have this impact.
Did you use the cables that came with the unit?
If this continues like this with another unit from Amazon I'd suggest you ask your dealer to replace or check the USB cable to the dash mounted outlet inside the dash.
Did you use the cables that came with the unit?
If this continues like this with another unit from Amazon I'd suggest you ask your dealer to replace or check the USB cable to the dash mounted outlet inside the dash.
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3 Posts
I had the CarPlay issue, as well, along with intermittent connection with SiriusXM. The dealer spent a couple of days on it, and fixed the satellite radio, but let me know the CarPlay is a known issue with iPhone models 12 and newer. And, that they intend to have an update/fix by summer or fall. To the issue of our Metris's becoming orphaned, that's possible, but my understanding is that they will still sell them outside the US. If so, there will still be any number of iPhone owners around the world, yelling at them in many languages. So, maybe we'll be ok, at some point.
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25 Posts
[ QUOTE="aubreyphoto, post: 129286, member: 22957"] Hello Metris fam! Just curious has anyone else reached their wits end with getting a resolution for the Metris Audio 30 not consistently connecting with CarPlay? I've been told that it is a known issue with MBUSA but that they have no resolution at this point. With the Metris soon to be discontinued in the US, my concern is that they would not be pressed to find a resolution with it no longer an issue for North America. Are there enough bummed Metris owners who might be willing to get together to try and pressure MBUSA to find a resolution for all? Maybe pressing their legal team to do something? As the disconnecting CarPlay can ultimate lead to a liability if someone is using maps and gets disconnected and are unable to reconnect and become distracted? I know it's a reach, but I'm so bummed that CarPlay doesn't work 
[/QUOTE] Real easy fix replace it with a pioneer AVH-2400NEX it has a larger screen and good DVD player don't forget to hook up the rear camera....😉
[/QUOTE] Real easy fix replace it with a pioneer AVH-2400NEX it has a larger screen and good DVD player don't forget to hook up the rear camera....😉
Joined
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25 Posts
Hello Metris fam! Just curious has anyone else reached their wits end with getting a resolution for the Metris Audio 30 not consistently connecting with CarPlay? I've been told that it is a known issue with MBUSA but that they have no resolution at this point. With the Metris soon to be discontinued in the US, my concern is that they would not be pressed to find a resolution with it no longer an issue for North America.
Are there enough bummed Metris owners who might be willing to get together to try and pressure MBUSA to find a resolution for all? Maybe pressing their legal team to do something? As the disconnecting CarPlay can ultimate lead to a liability if someone is using maps and gets disconnected and are unable to reconnect and become distracted? I know it's a reach, but I'm so bummed that CarPlay doesn't work
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14 Posts
that dongle does seem to work but not sure if anyone has had this same issue but it’ll connect but I can’t get my head unit display to show CarPlay but the audio is there…. Thoughts?
I tired clicking that CarPlay button and from the radio/media screen and the navigation button. Nothing takes me to the carplay display.
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14 Posts
the product itself I bought works and most times it auto connects and works to where I can see the screen and hear audio. But sometimes I’ll hear audio but can’t seem to click that button to engage the display. I’m wondering if that issue of me not able to click CarPlay is associated with the Audio 30 headunit.
Wireless CarPlay Adapter,CarPlay... https://www.amazon.com/dp/B0BP28GNPQ?ref=ppx_pop_mob_ap_share
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14 Posts
there is no manual.
Just saws plug in, accept CarPlay, and connect…
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14 Posts
Says*
Do like this...
Unplug device. Turn van on. Hold down volume button several seconds. It should restart. Turn off blue tooth and wifi on your phone. Plug device into the van. Wait 30 seconds. On the head unit select carplay. Wait some time. Ensure your phone is not plugged into anything. Turn your phone Bluetooth and wifi on. On your phone see if you are connected to the device.
Unplug device. Turn van on. Hold down volume button several seconds. It should restart. Turn off blue tooth and wifi on your phone. Plug device into the van. Wait 30 seconds. On the head unit select carplay. Wait some time. Ensure your phone is not plugged into anything. Turn your phone Bluetooth and wifi on. On your phone see if you are connected to the device.
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14 Posts
Ok thank you. It doesn’t always not show the display but I can definitely try that when it fails to show again.
thank you!!!
thank you!!!
Sure. If you still have trouble... On the head unit remove your phone completely. Forget the Bluetooth entry for your phone. Basically, you don't want your head unit connecting to your phone. You want it connecting to the carplay device only.
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