I had to have my Crankcase Ventilation Purge Valve replaced. I was billed for 12 hours of labor. Has anyone else dealt with this problem?
Thanks for the update on your costs. I'm envious of the discount that you received! Clearly you have far more wit, charm, good looks and/or better rapport with your dealer than I do. Since I'm 1400 miles from ANY Metris dealership, there were no options to find the best dealership to deal with. I tried to get MBUSA to at least pay for the part since my van is still under the original warranty, but they didn't give me the time of day since the work wasn't done at a Metris dealership.I am sure that would be covered under an emissions warranty; however I was mistaken as to its coverage.
The purge valve was NOT covered by the ELW. My dealership got MB to give me good will in the form of covering 75% of the part cost, and I paid 100% of the non-duplicate labor from the other repair. I paid labor in the amount of $612 plus $250 ish for the part.
My service advisor told me that this has been an issue with all vehicles equipped with the M274; Mercedes considers the valve a wear part (surprise surprise) which is why it is not covered. He assured me however that assuming my vehicle continues to be properly maintained I should be able to get a similar goodwill gesture if it happens again.
If I seem happy about it, I’m not, although I do appreciate my dealer going to bat for me. I emphasize the importance of finding a good dealer.