[CHIEF SKI]

My 2016 Metris was backed into and now the back-up camera has a fish eye effect (you can see the top of the license plate) and is missing the guidance lines on the display. Body shop AND DEALER trying to tell me that this model doesn't have guidance lines. HMMFF!! Well i did when I bought it. Anyone here familiar and willing to lend a word of encouragement?

 

[Dustinguished]

I just went through that process and it was very long and painful. They took forever for slight rear end damage and said they kept getting defective bumpers from the dealership. My back hatch has to be slammed harder than usual to shut properly. I was certain they were going to screw up the reverse camera but it looks like it did before. It of course, has the backup guidance lines and is not fisheye! The lines seemed to match up when i parallel parked but it does make more noise than it used to when it folds back into my license plate holder.

 

[Greenmanedlion]

The car thinks your back hatch is open. That is why there are no guidance lines.